Description:
Today's federal leaders are expected to plan for and measure performance to demonstrate that the agencies and programs they manage are viable and achieving results. Learn strategies to achieve measurable performance gains in your organization. Explore organizational issues affecting performance measurement, the balanced scorecard, accountability, entrepreneurial approaches to improvement and how to manage stakeholder expectations.
Duration:
3 days
Level:
Intermediate
Who Should Attend?
Individuals at the GS 13-15 levels, participants in Agency Candidate Development Programs and SES members seeking additional or refresher training.
Credits:
1.8 CEUs
Learning Outcomes:
- Explain the difference between leading and managing.
- Describe what makes an effective leader.
- Develop your leadership vision.
- Craft a vision.
- Describe methods for how to motivate people.
- Describe performance measurement.
- Utilize tools to measure performance.
- Describe the process to measure performance.
Available Sessions:
| Guaranteed-to-Go | Session Code | Start Date | End Date | Location | Tuition | |
|---|---|---|---|---|---|---|
| Guaranteed-to-Go | Session Code EXEC9913-003 | Start Date Aug 05, 2025 9:00 AM EST | End Date Aug 07, 2025 4:30 PM EST | Location Virtual | Tuition $1,699.00 | |
Guaranteed-to-Go
|
Session Code EXEC9913-004 | Start Date Sep 09, 2025 9:00 AM EST | End Date Sep 11, 2025 4:30 PM EST | Location Virtual | Tuition $1,699.00 | |
| Guaranteed-to-Go | Session Code EXEC9913-005 | Start Date Oct 21, 2025 9:00 AM EST | End Date Oct 23, 2025 4:30 PM EST | Location Virtual | Tuition $1,699.00 | |
| Guaranteed-to-Go | Session Code EXEC9913-006 | Start Date Dec 08, 2025 9:00 AM EST | End Date Dec 10, 2025 4:30 PM EST | Location Virtual | Tuition $1,699.00 | |
| Guaranteed-to-Go | Session Code EXEC9913-007 | Start Date Mar 16, 2026 9:00 AM EST | End Date Mar 18, 2026 4:30 PM EST | Location Virtual | Tuition $1,699.00 |
Leading for Results
- Learn to Lead People
- Identify How to Acquire Leadership Skills
- Learn to Define and Create a Leadership Vision
- Define and Measure Performance
- Understand and Identify KPIs
- Create Dashboards
- Create Balanced Scorecards
Strategic Deployment
- Learn How to Define Strategy
- Identify the 4 Key Elements of a Strategic Plan
- Learn the 5-Step Strategic Planning Process
- Create a Strategic-Initiative Action Plan
- Learn How to Establish Accountability
- Learn How to Evaluate and Reward Performance
Business Process Improvement
- Phase 1: Plan a Business Process Improvement?
- Phase 2: Analyze the Existing Business Process
- Phase 3: Redesign Business Process
- Phase 4: Acquire Needed Resources
- Phase 5: Implement Redesigned Business Process
- Phase 6: Continually Improve Business Process
Other Recommended Courses:
- Writing ECQ Statements (EXEC9110)
