Description:
Gain the respect and support of others by learning essential leadership skills. Master handling different personality types, delegating effectively, overcoming conflict without making enemies, and building stronger, more successful teams.
Duration:
2 days
Level:
Intermediate
Who Should Attend?
Individuals who lead others, office coordinators and other non-supervisory employees who want to improve their leadership skills.
Credits:
1.2 CEU'sLearning Outcomes:
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Identify and assess the characteristics and styles of effective leaders
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Learn about the role of power in effective leadership and building work relationships
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Identify how to more effectively communicate and resolve conflicts in the workplace
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Understand the dynamics of change and what's needed to transition from technical expert into roles that require leadership
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Identify common fear factors associated with leadership, how to overcome fear and build confidence
No sessions scheduled
Other Recommended Courses:
- Leadership Essentials (MGMT7020)
Module 1
Leadership
Module 2
Communication and Leadership
Module 3
Conflict
Module 4
Change
Module 5
Next Steps
Appendix
Activities and Bibliography