Description:
Cross the threshold into a key government position with the knowledge acquired in this comprehensive training for new and prospective managers. Learn about the four seemingly daunting challenges managers face, and explore, through a variety of experiential and developmental tools, how to handle them. Learn exciting concepts such as the Pygmalion effect, the CTEC (characterize, target, evaluate and celebrate) coaching process, the discipline of reflection, the Trump vs. Gandhi power model, and the art of persuasion. OPM's leadership competencies are at the heart of this course, and a detailed self-assessment is provided to guide you on the path of further development. This course is part of the Manager Certificate Program
Duration:
5 days
Level:
Intermediate
Who Should Attend?
New managers, participants in management development programs, current supervisors and prospective managers interested in developing strong management knowledge and skills.
Credits:
3 CEU'sLearning Outcomes:
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Balance competing interests of the multiple work units for which you are responsible
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Delegate and empower others whose expertise differs from yours
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Coach and facilitate the work of your direct reports
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Build broad networks of trusting relationships with your direct reports, bosses, peers and stakeholders
No sessions scheduled
Other Recommended Courses:
- Managing Money, People, and Technology (LEAD7530)
Module 1
Conceptual Understanding 9
Module 2
Strategic Orientation and Visioning 21
Module 3
Collaboration versus Competition 33
Module 4
Delegation and Empowerment 45
Module 5
Performance and the Power of Positive Expectations 59
Module 6
Coaching 69
Module 7
Networking 89
Module 8
Persuasion 103
Module 9
Self-Assessment and Looking Ahead 115
Appendix
References, Recommended Readings, and
Related Graduate School Courses 133