Description
Ensure that your government emails, memos and letters meet readers' needs and expectations, and comply with the standards of the Plain Writing Act of 2010. Learn techniques to write clearly and simply so your readers can easily understand your message.Duration
6-months
Level
IntermediateWho Should Attend?
This course is designed for government employees who want to enhance their correspondence-writing skills in a high-tech, globally oriented, and diverse workplace.Credits
1.2 CEU'sLearning Outcomes
Understand the qualities of good correspondence as they apply to a 21st-century government environment. Identify and correct weaknesses and errors in correspondence documents, including email. Apply the priorities for effective correspondence using a systematic yet flexible writing process. Analyze the intent, purpose, and audience of correspondence-writing tasks. Apply techniques to overcome writer’s block, reduce stress, and efficiently complete correspondence-writing tasks. Prepare drafts through techniques for composition, including modifying templates and model documents. Compose drafts from mind maps, notes, and outlines. Revise documents for readability and tone. Assess whether documents meet the standards of the Plain Writing Act of 2010. Create, revise, and evaluate various types of correspondence documents. Understand the similarities and differences between paper-based documents and e-mail. Coordinate and conclude the document-drafting process; decide when a document is ready for release. Apply proofreading techniques for error-free correspondence.
